Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) from the moment the order confirmation is received.

During peak periods, launches, or promotions, processing times may be slightly extended.

Once your order has been shipped, you will receive a confirmation email with tracking details.

Shipping Areas

We currently ship to the following countries only:

  • Greece

  • Italy

  • France

At this time, we do not ship to other destinations.

Delivery Times

Estimated delivery times are as follows:

  • Greece: 1–3 business days

  • Italy & France: 2–5 business days

Please note that these are indicative timelines and may vary due to external factors such as courier delays or local disruptions.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and order value.

  • Free shipping is available on orders above €300

  • For orders exceeding certain weight thresholds, additional charges may apply depending on the courier

All applicable shipping fees will be clearly displayed at checkout before completing your purchase.

Duties & Taxes

All orders are shipped within the European Union.

No additional customs duties or import taxes will be charged upon delivery.

Pre-Order Items
Certain products available on our store are offered on a Pre-Order basis. These items are produced on demand and are not held in stock at the time of purchase.

By placing an order for a Pre-Order item, the customer acknowledges and accepts that:

  • The estimated shipping timeframe is approximately 4–6 weeks from the date of purchase, as the product will enter production following the order confirmation.
  • Standard delivery timelines indicated in this policy do not apply to Pre-Order items.
  • NEVRO BLAZER LTD will make every reasonable effort to fulfil Pre-Order shipments within the estimated timeframe; however, production or logistical circumstances beyond our control may cause further delays.
  • In the event of a significant delay, customers will be notified by email with an updated estimated shipping date.
  • Pre-Order purchases are binding upon confirmation. Cancellations may be requested prior to the item entering production, subject to NEVRO BLAZER LTD's approval.

For any questions regarding Pre-Order items and related shipping timelines, please contact us at info@nevroblazer.com.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to monitor the delivery status.

Delivery Issues

NEVRO BLAZER LTD is not responsible for delays caused by:

  • courier service disruptions

  • incorrect or incomplete shipping information provided by the customer

If a package is returned due to failed delivery attempts or incorrect address details, additional shipping costs may apply for reshipment.

Risk & Ownership

Ownership of the products transfers to the customer upon full payment and delivery of the goods.
The risk of loss or damage passes to the customer upon delivery to the specified address.

Contact

For any questions regarding shipping, please contact:
info@nevroblazer.com